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Frequently Asked Questions

CutlineProblems Frequently asked Questions:

How do I Create a Perf Cut Contour (VersaWorks Ver.3)?

You need to do two things: DOWNLOAD FILE (54 kb)
  • First and very importantly adjust the blade depth. Do this by taking a piece of scrap material and lying it on top a piece of hard dark coloured plastic. Remove your blade holder from the machine and adjust the amount of blade protruding from the blade holder and keeping it square against the vinyl drag it to draw a line and adjust the amount of blade protrusion until you just make a light mark on the dark plastic. (Should not cut the dark plastic)Place the blade holder back in the machine.
  • Now in VersaWorks go to cut controls and enable the perf cut and normal cut settings, set the normal to about 80 grams and the perf cut to about 150 grams to start. Do a test and adjust until you are happy with the results. (slow the speed down for the perf cut if you find you cant cut through)

Very important upgrade the firmware on your machine to the latest version. Please go to download, firmware and manual pages on our website, download it and send to your machine using Versaworks.

When sending the firmware switch off the machine on the front panel.

I can't get the right colour to print. What do I do?

File Description: File Size: File Type: Download:
Colour Management: Manage your files types and colours to help you deliver a professional job. 240 KB Download
Printing the Roland Colour System form VersaWorks & Adding it to Corel Draw 12. 298 KB Download
Adding the Roland Colour System to Corel Draw X3. 1.17 MB Download

How can I achieve greater accuracy in matching colours?

File Description: File Size: File Type: Download:
Printing the Roland Colour System form VersaWorks & Adding it to Corel Draw 12. 298 KB Download
Adding the Roland Colour System to Corel Draw X3. 1.17 MB Download

How can I add the Roland Colour System palette to CorelDraw?

File Description: File Size: File Type: Download:
Adding the Roland Colour System to Corel Draw 12. 298 KB Download
Adding the Roland Colour System to Corel Draw X3. 1.17 MB Download
Auto installer for CorelDraw 12: Download this file if you do not prefer to do the installation manually 361 KB Download
Auto installer for CorelDraw X3: Download this file if you do not prefer to do the installation manually 361 KB Download

How to publish to PDF for VersaWorks from CorelDraw?

File Description: File Size: File Type: Download:
Publish To PDF from Corel Draw 12. 60 KB View
Download

How do I upgrade VersaWorks?

File Description: File Size: File Type: Download:
Describes the process of upgrading your machine's VersaWorks. 76 KB Download

My connection speed is very slow and I get timeout errors. How do I get My VersaWorks update?

Send us an e-mail or give us a call and we will write the necessary files for you on a CD. (If we need to deliver the CD, a delivery fee will be charged. Otherwise, there are no additional costs.)

  • Give us a call: +24(011) 875 9300 - Contact Person: Pooven or Chantel

How do I upgrade my Printer’s firmware?

Link to our upgrade drivers, firmware and manual pages. Choose your machine. A download link will be provided with a manual on how to install your firmware.

How do I create a Cut Line in Corel 11, 12, or X3 ?

File Description: File Size: File Type: Download:
Step by step guide on how to create a cut contour in CorelDraw 11, 12 & 13. 323 KB Download

How much does it cost me to print on my Roland?

File Description: File Size: File Type: Download:
Latest figures on what it will cost you to print with your Roland machine. 323 KB  Generic Vinyl 1

Generic Vinyl 1 (Metallics and Whites)

Generic Vinyl 1 (UV)

Generic Banner 1

What is my Roland’s Warranty Terms and Conditions?

File Description: File Size: File Type: Download:
Describes the warranty of your machine’s terms and conditions. 82 KB Download

How do I stop my blade from tearing the vinyl?

Possible reasons:

  1. Blunt or damaged blade. Check by replacing blade with new one.
  2. Blade is unable or having difficulty turning in the blade holder: there are two reasons for this:
    - Pirate blades: These tend to be out of spec and do not turn properly in the blade holder Please use original blades supplied by Roland.
    - Dirt in the blade Holder: Check that the blade can turn freely in the blade holder and remove any debris, bits of vinyl etc. Drop a tiny amount of 3 in 1 oil into the front of the blade holder with the blade removed, and then re-insert the blade checking that it can turn freely.
  3. Offset set incorrectly on the machine: Check the offset setting of your machine matches that of the blade.
  4. Blade Holder end of life: The blade holder bearings and housing work very hard, and will ultimately wear out. If you are doing lots of cutting consider upgrading to the Aluminium blade holder as it lasts a good 5 times longer. The part number of the plastic blade holder is XD-CH3 and the aluminium blade holder is XD-CH2.

How do I stop my cutline from disappearing in VersaWorks?

File Description: File Size: File Type: Download:
Explains how to export your artwork in a EPS or PDF format, so that your cutline can be recognized by VersaWorks as a spot colour. 882 KB Download
881 KB Download